Privacy Policy – SMS Communications

SMS Privacy Policy

IR PLUMBING LLC, operating as IR Plumbing (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information.

Information We Collect We may collect personal information such as your name, phone number, email address, service address, and details about your plumbing service request when you:

  • Fill out a contact or service request form

  • Request plumbing services

  • Schedule an appointment

  • Contact us directly

  • Opt in to receive SMS communications

How We Use Your Information We may use your information to:

  • Respond to inquiries

  • Schedule and confirm appointments

  • Provide plumbing services

  • Send service updates and appointment reminders

  • Send estimate updates and service-related communications

  • Provide customer support

  • Send plumbing-related service updates, reminders, and occasional special offers to users who opt in

  • Improve our services and customer experience

SMS Communications By providing your phone number and opting in to SMS communications, you consent to receive recurring text messages from IR Plumbing, operated by IR PLUMBING LLC, related to your inquiry, appointment scheduling, service updates, estimate updates, customer support, plumbing reminders, emergency service availability, and occasional special offers.

  • Message frequency may vary. Message and data rates may apply.

  • You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

  • Consent to receive SMS messages is not a condition of purchase.

Data Sharing

  • We do not sell, rent, or share your personal information with third parties for their marketing purposes.

  • We do not sell, rent, share, or disclose mobile numbers, mobile opt-in information, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

  • We may share information with service providers only as necessary to operate our business, provide services, manage communications, process requests, support our website, or operate our messaging systems.

Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, misuse, or loss.

Your Rights You may request access to, correction of, or deletion of your personal information by contacting us directly.

Contact Information If you have any questions about this Privacy Policy, you can contact us at:

IR PLUMBING LLC Operating as IR Plumbing
2420 Arthur Kill Road Staten Island, NY 10309
Phone: 718-737-8466
Email: innovativerenovationllc@gmail.com
Effective Date: June 9, 2026